My 8 X 10 Photos are not Centered on My Smart Tank 510 using a MACBook Pro and iCloud Photos

[DebbieDavid3d]

My 8 X 10 Photos are not centered. there is a larger margin on the right side of a horizontal photo and part of the left edge of photo is not printed. I have a Smart Tank 510 running wireless on my Xfinity Network and I am using a MAC Book Pro running Sonoma 14.2.1 and it's up to date. What can I do?

[Nal_NR]

Hi @DebbieDavid3d,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are facing issues with Print quality. 

This printer is not compatible with the Mac 14 Sonoma 14.2.1. This could be also one of the reasons.

And have you tried printing using a different OS?

Meanwhile,  Print a Print Quality Diagnostic page

To resolve many print quality issues, print a Print Quality Diagnostic page, and then evaluate the results.

Press and hold the Copy Color and Resume buttons at the same time for three seconds.

A Print Quality Diagnostic page prints.

Review the test patterns, checking for missing colors, fading, and white lines.

If you find defects on the page, continue to the next step.

If you do not find defects on the page, skip to Replace the printhead step.

You may refer to this document for print quality issues. 

Hope this helps! Keep me posted for further assistance.
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