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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 11

My HP Envy 6020 will only print a single page of a multipage job.  The red X is lit but nothing happens.  I changed the cartridges with still the same result.  Also, it does not align after printing the alignment page.

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