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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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My HP ENVY 7644 prints all text outlined.

HP Recommended
ENVY 7644
macOS 10.15 Catalina

My HP ENVY 7644 prints all text outlined.

1 REPLY 1
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HP Support Agent
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@MAPZ2020, Welcome to the HP Support Community!

 

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
  • Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Could you send an image of the printout in your next post to assist you better?

 

For now, update the printer firmware

Click here to download and install the latest firmware from your MAC.

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on MAC

Click the Apple icon > About This Mac > Software Update and install any available update.

 

For more info, refer to - Black or Color Ink Not Printing, Other Print Quality Issues

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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