My HP ENVY Inspire7200 series PCL-3 (V4), with serial number Removed is giving trouble. The trou

[Brian11231]

My HP ENVY Inspire7200 series PCL-3 (V4), with serial number Removed is giving trouble. The troubleshooter says it is working. It prints a test page. When I print an email it says " print failed"

[zoey7886]

@Brian11231, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP Envy Inspire 7200! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Thanks for sharing the details — it’s always frustrating when the printer seems fine but just won’t cooperate when you need it.

Since your ENVY Inspire 7200 prints a test page, we know the basics are working. But if emails give you a “print failed” error, it might be a hiccup between your email app and the printer.

Try this quick fix:

Restart both your printer and computer.

Open the email, and instead of using the app's print button, try downloading the email as a PDF and then printing the file directly from your PDF viewer.

If that works, the issue is likely with the email app’s print handling.

Also, make sure the printer is set as default and connected via the correct port.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,