My HP LaserJet Pro M15 printer will not turn on.

[Wayne3441]

My HP LaserJet Pro M15 printer will not turn on.

[Max3Aj]

@Wayne3441, Welcome to the HP Support Community – it’s great to have you here!

I appreciate you taking the time to share your question. I'm more than happy to assist with this and provide a solution that works for you.

If your HP LaserJet Pro M15 printer is not powering on, here are some steps to help you troubleshoot and hopefully resolve the issue:

Basic Checks

Power Source:

• Ensure the power cord is securely connected to both the printer and a working wall outlet (avoid using power strips or surge protectors during testing).
• Try a different outlet to rule out power issues.

Power Cord and Adapter:

• Inspect the power cord for any visible damage.
• If available, test with another compatible HP power adapter.

Power Button:

• Press and hold the power button for 5 seconds to see if the printer responds.
• Look for any LED lights or sounds indicating activity.

Reset the Printer

Sometimes a simple reset can help:

1. Disconnect the power cord from the printer and wall outlet.
2. Wait for 60 seconds.
3. Reconnect the power cord directly to a wall outlet.
4. Press the power button again.

Check for Signs of Life

• If the printer shows no lights, no noise, and no response, it may indicate a hardware failure.

I hope your issue is now resolved. If not, feel free to reply and we’ll continue helping until everything’s sorted!

If the post helped, please click “Accepted Solution” to help other users easily find it. And if you’d like to say thanks, just tap the “Yes” button!

Cheers,

Max3Aj

HP Support