My HP OfficeJet 250 Does not print.

[LOGOFF123]

My HP OfficeJet 250 Does not print. It keeps producing ' User Intervention required". Where can I find the intervention? Please help.

[Garp_senchau]

@LOGOFF123, Welcome to HP Support Community,

Thank you for posting your query

A User Intervention Required message displays on the computer, and the printer does not print. This issue might be caused by a printer error condition, corrupted print jobs, or wireless connection issues.

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

Check for blinking lights or error messages

When the printer does not respond or does not work as expected, look for an error message to find more helpful information.

• Check the printer control panel: If lights on the printer are blinking or an error displays, follow any instructions on the printer control panel or printer software to resolve the error. If no instructions display, go to HP Customer Support, type your printer model, and then search for blinking lights or the specific error for detailed steps.
• Check the printer software or HP Smart app: Errors and notifications in HP software and apps sometimes provide instructions to resolve printer error states.

Reset the printer

• Reset the printer to recover from printer errors or failures.
• If your printer has a rechargeable battery, remove it.
• Press the power button to turn off the printer. If the printer does not turn off, disconnect the power cord from the printer.
• Unplug the power cord from the power source.
• Wait 60 seconds.
• Connect the power cord directly to a wall outlet and to the printer.
• Turn on the printer to complete the reset.

For further troubleshooting steps follow this guide: HP Printers - 'User Intervention Required' Error (Windows) | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,