cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
73
Flag Post

My HP Officejet Pro 8600 Plus went off after a semi full reset and it won't turn on again

HP Recommended
HP Officejet Pro 8600 Plus
macOS 10.15 Catalina

My device administrador somehow got locked. I tried a semi full reset. Now my printer won't even come on. Help Please

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
14,299 14,266 939 1,113
Message 2 of 2
Flag Post
HP Recommended

@FedericoECR, Welcome to the HP Support Community!

 

Performing a semi-full reset should have resolved this issue. Do you see any lights on the printer?

Unplug the power cable and plug it into a good known wall outlet.

 

Also, perform the steps mentioned in this document to resolve power issues on the printer.

 

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation