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@MakiahC, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Ink System Failure on HP Officejet Pro 8600! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

The "Ink System Failure" error message on HP Officejet Pro 8600 printers can be quite frustrating. Here are the steps you can take to troubleshoot and resolve this issue:

Step 1: Reset the Printer

  1. With the printer powered on, disconnect the power cord from the back of the printer.
  2. Unplug the power cord from the wall outlet.
  3. Wait at least 60 seconds.
  4. Plug the power cord back into the wall outlet.
  5. Reconnect the power cord to the printer.
  6. Turn the printer on.

Step 2: Check the Cartridges

  1. Open the ink cartridge access door.
  2. Check for any ink cartridges that are improperly installed, mismatched, or have damaged contacts.
  3. Reinstall the cartridges correctly.
  4. Close the ink cartridge access door.

Step 3: Remove and Reinsert the Printhead

  1. Turn the printer on if it is not already on.
  2. Open the ink cartridge access door.
  3. Lift the latch handle on the carriage.
  4. Grasp the sides of the printhead and lift it to remove.
  5. Carefully reinsert the printhead into the carriage.
  6. Lower the latch handle.
  7. Close the ink cartridge access door.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.