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‎03-01-2025 05:25 PM

HP Recommended

My 10 year old HP Printer doesn't print after upgrading to a new HP Laptop with Windows 11. The erro...Click to collapse Click to expand Printers category Click to collapse Printers category

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1 REPLY 1

‎03-05-2025 07:37 AM

HP Recommended

Hi @Allen8591 

 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

I understand your printer is not working after the Windows 11 update.

 

Could you please share your product or serial number for further assistance?

 

Need help finding your product number? No worries! Check out this handy guide: 

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

Note: Do not share any of your personal information, such as serial number, phone number, email ID, etc.

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

 

While you respond, please click on the link below and try the suggestions listed if applicable to your printer model:

HP printer does not work after upgrading to Windows 11 | HP® Support

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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