My HP printer is suddenly printing all of my emails at about 25% size.

[Anthem10]

My HP 9020 printer is suddenly printing my emails at about 25% their normal size.  I have no idea what caused this to happen, except maybe receiving an update overnight.   Microsoft appears to have downloaded a program into my system and changed the settings.  I have no idea to to correct the issue.  Any help would be appreciated!

[Dragon-Fur]

@Anthem10 

See Updated message later in this thread.

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

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Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9020 All-in-One Printer series 

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Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution" .

[Anthem10]

Unfortunately, neither plan worked.  When going to the print options for email, there is not an option for re-size.  In addition, the HP Print and Scan Doctor did not do anything.  I hate this printer.  It is less than 6 months old.  Did you ever size the movie, "Office Space?"  I am almost there!

[Dragon-Fur]

@Anthem10 

Edits - Update

Windows Mail is broken.

Microsoft is aware of the problem and will issue a repair as soon as possible.

This started days ago - Windows Mail is not working as expected.

if you are using Windows Mail to open your email account,

The printer is fine.

Use a different mail application to print emails.

Or, Insert the content of the mail into a document > Save > Print.

What?  It is not "just you".

Check at Microsoft Community - We do not have a fix for Windows Mail.

Example

Mail App prints very small in one corner of page  

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

Thank you for participating in the HP Community.

Reminder:  The Community is not a business group of HP

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

[paulw33]

My HP  printer is suddenly printing my emails at about 25% their normal size.  I have no idea what caused this to happen, except maybe receiving an update overnight.   Microsoft appears to have downloaded a program into my system and changed the settings.  I have no idea to to correct the issue.  Any help would be appreciated!