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My HP printer warns that the printer is out of paper and it is not. How can I correct this problem?

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HP Envy Photo 7855 all in one
Microsoft Windows 10 (64-bit)

My HP printer warns that the printer is out of paper and it is not. How can I correct this problem?

 
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HP Support Agent
HP Support Agent
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@mclippe, Welcome to the HP Support Community!

 

I understand you are not able to print due to this error. Kindly perform the steps mentioned in this document - An 'Out of Paper' error displays, printer does not pick paper

 

Make sure the papers are correctly loaded in the input tray. Refer to - Loading Paper, Cards, Envelopes

 

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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