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The tray door is shut correctly and there is plenty of paper yet my printer wont print. Amber light stays on.
@Nell09, Welcome to HP Support Community!
The light bar flashes amber and LEDs on the printer blink fast. This is a serious printer error. Turn the printer off, and then turn it on or do a hard reset as follows:
With the printer turned on, disconnect the power cord from the printer.
Unplug the power cord from the power source.
Wait for 60 seconds.
Reconnect the power cord to a wall outlet and to the printer.
Wait for the printer to fully turn on. The Edge lighting will turn from green to blue-white/white.
Service or replace your HP product if the issue persists after completing all the preceding steps.
Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.
To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.
Also, refer to the document Blinking Lights and Error Codes for additional information.
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TEJ1602 I am an HP Employee
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