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My HP printer wont print

HP Recommended
HP ENVY 6000 series

The tray door is shut correctly and there is plenty of paper yet my printer wont print. Amber light stays on.

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@Nell09, Welcome to HP Support Community!

 

The light bar flashes amber and LEDs on the printer blink fast. This is a serious printer error. Turn the printer off, and then turn it on or do a hard reset as follows:

Light bar blinking amber fast

  1. With the printer turned on, disconnect the power cord from the printer.

  2. Unplug the power cord from the power source.

  3. Wait for 60 seconds.

  4. Reconnect the power cord to a wall outlet and to the printer.

    Wait for the printer to fully turn on. The Edge lighting will turn from green to blue-white/white.

Service or replace your HP product if the issue persists after completing all the preceding steps.

Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.

To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

 

Also, refer to the document Blinking Lights and Error Codes for additional information.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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