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- Printing Errors or Lights & Stuck Print Jobs
- My OfficeJet 5200 printer no longer prints double-sided aut...

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05-06-2020 02:06 PM
My Office Jet 5200 no longer prints double sided automatically. This started happening after I downloaded the HP app for this device because and I had switched to a wireless connection vs USB. I've gone into all the settings to try and fix this, but nothing has worked. I also deleted the app; still didn't fix this. Now I continually get a picture (attached) showing me how to do this manually.
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Accepted Solutions
05-06-2020 03:19 PM
Hi,
Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:
http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe
Be sure to restart your PC and allow the utility to complete the process, then check for any difference.
Please let me know the results,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
05-06-2020 03:19 PM
Hi,
Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:
http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe
Be sure to restart your PC and allow the utility to complete the process, then check for any difference.
Please let me know the results,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂