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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-03-2024 02:44 PM

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer

My printer has no error messages.  I have run the HP Print & Scan Doctor 5.7.4 & everything checks out OK.  I have cleaned the printheads & also re-aligned them.  Because genuine ink cartridges are no longer available, I've started using generic cartridges, though still have a genuine cyan cartridge in use, which I replace with a generic one - it made no difference to the print quality.  By way of example "red" prints like magenta. 

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