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Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

HP Officejet Pro working when notified that the Cyan cartridge was out of ink.  Bought replacement at Office Depot HP Brand and inserted to get the same message.  Printer now locked up with continuing message that needs cartridge.  Have gone on line for help but no results.  Have tried every recommendation but still locked up.  Should I just throw this one away and get another brand for replacement?

1 REPLY 1
HP Recommended

Non HP ink can be used on this list of HP printers.
General ink cartridge help
and these LaserJets can accept toner not made by HP.
The below type is unlikely to work.

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To check if an HP ink cartridge is genuine, look for a security label on the cartridge, scan the QR code on the label with your phone, and then go to HP's website hp.com/go/ok to verify the serial number on the label; if the label appears tampered or the serial number doesn't validate, the cartridge is likely not genuine.


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