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CanAm2
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My hp printer is showing EO on the panel, what does it mean, can't get rid of it.

‎01-22-2021 11:38 AM

HP Recommended
Product: HP Envy 6055

My hp printer is showing EO on the panel, what does it mean, can't get rid of it.

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Kumar0307
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‎01-27-2021 05:17 AM

HP Recommended

@CanAm2, Welcome to the HP Support Community!

 

An E0 error indicates an unusable cartridge.

This condition occurs when at least one ink cartridge needs attention, is faulty, incorrect, missing, damaged, or incompatible. Reseat both ink cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary.

 

For more info, refer to - Blinking Lights and Error Codes

 

Perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

If the error persists, please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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