My hp6835 printer is printing blank pages

[Jules2272]

My hp 6835 printer is printing blank pages. 

[Raj2111]

Hi @Jules2272 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

Here are some troubleshooting steps you can try:

Check Ink Levels: Make sure the ink cartridges have enough ink. Replace any cartridges that are low or empty.

Remove and Reinstall Cartridges: Take out the cartridges and then reinsert them. Ensure they’re seated properly.

Run a Print Head Cleaning:

• Go to the printer’s control panel.
• Navigate to Settings > Tools > Clean Printhead. This can help clear any clogs.

Check Paper Type: Ensure that the paper type selected in the print settings matches what you’re using.

Update Drivers: Make sure you have the latest printer drivers installed. You can find updates on the HP website. Click HERE

Perform a Printer Reset:

• Turn off the printer and unplug it from the power source for about a minute.
• Plug it back in and turn it on.

Run HP Print and Scan Doctor: This tool can help diagnose and fix common printing issues. Download it from the HP website.click here

Refer to this docuemnt:  https://support.hp.com/ph-en/document/ish_10457651-10457723-16

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support