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‎12-27-2018 08:36 AM

HP Recommended
Product: Office Jet Pro 7740

My Office Jet Pro 7740 is always running out of black ink. I will check the status before I print it will have 700 pages left. After printing 200 copies it will tell me to replace black ink.What is going on? I can not afford to be replacing ink all the time.

3 REPLIES 3

‎12-28-2018 01:54 PM

HP Recommended

@cookie80

Thank you for joining HP Forums.

It's a pleasure assisting you in finding answers to your technical queries.

 

To provide you with an accurate solution, I'll need a few more details:

Are you using genuine HP Ink cartridge?

Have you subscribed or enrolled for Instant ink program?

Could you please help me with the operating system of your computer.

 

Keep me posted.

Cheers:)

Raj1788
I am an HP Employee 

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‎01-09-2019 08:04 AM

HP Recommended

I do use genuine HP ink. I am not enrolled in the instant ink program. My operating system is Windows 7 Home premium. Even when I replaced all my colored ink at the same time each of them had a different level of estimated ink.

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‎01-09-2019 05:52 PM

HP Recommended

@cookie80

 

Are you using genuine HP Ink cartridge?

Are you printing in Best mode or Draft mode?

 

Click on this link: https://support.hp.com/in-en/product/hp-officejet-pro-7740-wide-format-all-in-one-printer-series/768... to change the print settings.

 

And try printing in draft mode.

 

Use this link:  https://support.hp.com/in-en/product/hp-officejet-pro-7740-wide-format-all-in-one-printer-series/768... for your reference.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

Was this reply helpful? Yes No
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