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I recently enrolled my printer in the instant Inc. program and I have received the first shipment of cartridges but I have already printed the number of pages on my first shipment and my printer has an error message. So I cannot longer print any more pages. How do I fix that?

2 REPLIES 2
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Anyone out in the community want to help?

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@Rolando359, Welcome to HP Support Community!

 

What is the error message?

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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