My printer Laserjet MFP M234sdw keep showing error 06

[LaynaDriver]

 Hello! My printer Laserjet MFP M234sdw keep showing error 06 even when there is no paper jam. Does anyone know how I can resolve this issue?

[Hawks_Eye]

Hi @LaynaDriver 

Welcome to HP Support Community!

We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so, here's the solution to your query. We hope it helps you and everyone viewing this post 😊

Thank you for reaching out, and I’m truly sorry your LaserJet MFP M234sdw is showing Error 06—it’s frustrating when a printer insists there’s a jam even when everything looks clear.

Let’s walk through a few steps to help resolve this and get your printer humming smoothly again:

---

🔧 Step-by-Step Fix for Error 06 (False Paper Jam)

Power Cycle the Printer

• Turn off the printer completely.
• Unplug the power cord from both the printer and the wall.
• Wait at least 60 seconds.
• Plug it back in and power it on. This resets internal sensors.

Inspect All Paper Paths Thoroughly

• Open the input tray, output tray, and rear access door.
• Remove any paper, even if it looks properly aligned.
• Check for tiny scraps or curled edges that may be triggering sensors.
• Gently rotate the rollers to ensure they move freely.

Clean the Paper Feed Rollers

• Use a lint-free cloth lightly dampened with distilled water.
• Wipe the rollers gently to remove dust or residue.
• Let them dry completely before closing the printer.

Check the Toner Cartridge Area

• Remove the toner cartridge and inspect the cavity for any debris.
• Reinsert the cartridge securely.

Update Printer Firmware

• Visit the official HP support page to download the latest firmware for your model:
  HP LaserJet MFP M234sdw Firmware & Drivers
• Follow the on-screen instructions to install updates via USB or network.

Reset the Printer to Factory Defaults

• On the printer control panel, go to Setup > Service > Restore Defaults.
• This clears any persistent error states.

---

If the error persists after these steps, it may be a sensor malfunction rather than a true jam. 

Let’s get your printer back to crisp, clean output.

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

Thanks for being part of the HP Community!

Regards,

Hawks_Eye

[Vjx]

Hello LaynaDriver ,

Thank you for reaching out. Regarding your query printer Laserjet MFP M234sdw keep showing error 06 that you’re experiencing.

Kindly review the instructions as below :

- We at HP do not encourage using 3rd party accessories or devices , hardware upgrades unless advised in any form of hp documentation

- Find all relevant guides and drivers from the support page here on best effort basis with the limited details that we have about the device  -

https://support.hp.com/in-en

https://support.hp.com/lv-en/document/ish_3666269-3612259-16

https://support.hp.com/in-en/document/ish_12490059-12490108-16

https://support.hp.com/in-en/printer-setup/hp-laserjet-mfp-m232-m237-printer-series/30836599/model/3...

https://support.hp.com/lv-en/product/setup-user-guides/hp-laserjet-mfp-m232e-m237e-printer-series/mo...

https://support.hp.com/lv-en/drivers/hp-laserjet-mfp-m232-m237-printer-series/model/30836610?sku=6GX...

This will help us narrow down the cause and suggest the best fix