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‎02-11-2025 11:52 AM

HP Recommended
Product: HP Deskjet 3940 Color Inkjet Printer

My visiting son used my printer and after he left I tried to print something and it only prints every 5th or 6th line.  When I use the copy  setting it works fine.  What could he had changed .  I have reset the printer.

1 REPLY 1

‎02-11-2025 12:07 PM

HP Recommended

I do not think your son had anything to do with the problem other than using up a lot of ink.

 

If your Windows printer is skipping lines, the most likely culprits are low ink levels, misaligned print heads, incorrect paper type settings, or potentially a clogged print head, which can all lead to uneven ink distribution and skipped lines on your printouts; check your ink levels, run a print head cleaning cycle, and ensure you're using the correct paper type for your printer settings

 

See if EWS can provide more information.
This explains how to use the EWS
Use the HP printer Embedded Web Server (EWS)

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