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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Ali142
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Message 1 of 11
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My printer doesn't print everything i tell to it

HP Recommended
HP Deskjet 3720

URGENT!!!

My printer doesn't print all what i tell to it to do. I haven't used it for a lot of time and i don't use it a lot. The little times i give it the order to print it doesn't print all the lines of test i told it to do.

I tried to clean it, using cotton and warm water, after watching on youtube how to do it. This didn't help.

PLEASE HELP ME, I DON'T KNOW WHAT TO DO AND I REALLY NEED IT!!!

10 REPLIES 10
8lives
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Message 2 of 11
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Try a new black ink cartridge.

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Ali142
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Sorry but of course I bought a new cartridge and tried, my bad, i didn't specify.

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8lives
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Do you get the same results if you print a copy?

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Ali142
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Yes, the same result. It doesn’t print everything just some pieces. 

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8lives
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Message 6 of 11
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Did you also change the colour cartridge?

If yes then you have a hardware problem with the printer.

Is the warranty over?

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Ali142
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I tried changing both cartridge but still nothing. Yes, the warranty is over... If it’s a hardware problem I can’t fix it?

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8lives
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Message 8 of 11
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Have you tried printing in single cartridge mode?

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Ali142
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Yes, I have. I tried putting only black and white but still nothing.
Thank you very much for trying to help me, I am very grateful. By the way. 

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8lives
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Message 10 of 11
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One last thing that you can try is a reset of the printer using the front buttons.

I do not know the steps for this printer but Google should be able to find a answer.

 

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