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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My printer is not working

Create an account on the HP Community to personalize your profile and ask a question
04-03-2024 12:24 PM
I recently moved my printer and computer from my home to my office and my printer is not printing. It is a brother
hl-l2380dw . Im using the same compute r and the same printer, just a new network. The printer says it connected to the network, But when i hit print nothing happens. Please Help.
04-05-2024 01:07 PM
Hi @Emilywittkopf,
Welcome to the HP support community.
Thank you for posting your query, I will be glad to help you.
Please help us with the HP Printer serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Alden4
HP Support
HP Support Community Moderator