My printer is printing 2 copies (all of a sudden). I only want 1, unless I specify otherwise.

[OldLady2853]

My printer has suddenly started printing everything twice. I only want one, unless I specify otherwise.

[A_Gayathri]

Hi @OldLady2853,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP ENVY 6455e printing two copies instead of one, you can check the following settings:
 

1. Check Print Settings (Windows)

• Step 1: Open the document or file you want to print.
• Step 2: Press Ctrl + P or select File > Print to open the print dialog.
• Step 3: In the print dialog, look for a setting called Copies. Ensure it is set to 1.
• Step 4: Click on Printer Properties or Preferences.
• Step 5: Ensure that the default setting for the number of copies is also set to 1.
• Step 6: Click OK and then try printing the document again.

2. Check Printer Settings in Control Panel (Windows)

• Step 1: Open Control Panel on your PC.
• Step 2: Go to Devices and Printers.
• Step 3: Right-click your HP ENVY 6455e and select Printer Properties.
• Step 4: Under the Advanced tab, click Printing Defaults.
• Step 5: Ensure that the number of copies is set to 1.

3. Check HP Smart App Settings

• Step 1: Open the HP Smart app.
• Step 2: Go to Print Settings.
• Step 3: Ensure that the default number of copies is set to 1.

Refer to this document: HP ENVY 6455e All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

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