My printer is saying the cartridge cannot be used until printer is enrolled with 'instant Ink'

[HDDBWB]

My printer keeps giving the error message that the cartidges cannot be used until the printer is enrolled with HP Instant Ink. I did everything the virtual assistant guided me through and the problem still persists. I turned off my printer, removed cartridges and put them back, I checked that the serial number matches my account. On my account the printer appears online with a green tick so not sure why it keeps saying that. I even removed and reinstalled web services on the printer. Ive used hp scan and print doctor. 

Please dont suggest anything I have already used before. It didnt work on several attempts

[TEJ1602 · Accepted solution]

@HDDBWB, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

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Keep me posted.

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[HDDBWB]

This has been resolved. Anyone experiencing this just call HP. I called them and it was fixed in seconds