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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
neodoc1
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Solved!

My printer no longer prints words, only a series of dots when printing a pdf.

HP Recommended
Example: Pavilion 6530Photosmart 5520
Microsoft Windows 10 (64-bit)

When printing a PDF only a series of dots are printed. Test page prints normally. Reinstalling Adobe Reader DC did not help. Rebooting printer did not help. Virtual assistant's suggestions (print as image, print to file, etc) were ineffective. Any suggestions?

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neodoc1
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HP Recommended

Me again: the HP Print and scan doctor utility diagnosed and fixed the problem.

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