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My printer only prints about 1/3 of the time. It just says an error occurred

HP Recommended
HP 8725 printer

It only prints about one-third of the time that I hit print now if I ever get it working but that computer it tends to work for at least that time and then the next time I go to use it it won't print again

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Dozenroses, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • What is the Operating System installed on the computer?
  • How is the printer connected to the computer?
  • Is there any antivirus/security software installed on the computer?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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