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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- My printer won't print the margins I have selected

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08-20-2025 05:01 PM
My printer does not print the margins I have selected. The pages are all cut off.
Solved! Go to Solution.
Accepted Solutions
08-21-2025 10:08 AM
Welcome to the HP Community --
OK -
How can we help?
Margins are typically tied to the content type (document / photo), the application or software used, the size and shape of the original content, and the paper size and type.
For example,
===========================================
Print Documents
In general, Documents are scaled one of a few ways.
For example, Fit, Shrink oversize, Actual Size, Custom Scale
(Shrink to) Fit might be a better choice when the size and / or shape of the original document do not fit within the confines of the printable area.
Actual Size might produce a better result when (for example) Fit or Custom Scale tend to skew the content oddly and miss the borders of the paper. Labels, for example, might benefit from being printed at "Actual Size".
General Example - Reader - PDF - Print Menu / options
PDF_Reader_Main_Menu_Border_7
General Example - HP Smart - Simple PDF Print
HP_Smart_Win_PDF_Print_14
===========================================
Print Photos
Photo Paper and Borderless are compatible --
The way the content is printed on the paper and forced into a shape to match that paper size depends on the size and shape of the original file -- and importantly -- the application / software used to print the content.
General Example - HP Smart - Windows - Simple Photo Print
HP_Smart_Win_Print_Photo_4x6_All_6
General Example - Windows - Microsoft "Print Pictures"
Print one or more images at selected size on one or more sheets of paper
Shape of photo is forced to match shape of print size / paper size
Print_Pictures_Multiple-Photos-on-One-Sheet-of-Paper_4
===================================
Message Content References
| Print Margin Bottom (A4) | 2.9 mm |
| Print Margin Left (A4) | 2.9 mm |
| Print Margin Right (A4) | 2.9 mm |
| Print Margin Top (A4) | 2.9 mm |
| Borderless Printing | Yes (up to 8.5 x 11 in, 216 x 279 mm) |
| Media Size (facet) | Letter; A4; Legal; B5 |
| Media Sizes Custom (imperial) | Tray 1: 3.5 x 8.5 to 5 x 14 in |
| Media Sizes Custom (metric) | Tray 1: 88.9 x 127 to 215 x 355 mm |
| Media Types | Plain Paper, HP Photo Papers,HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Inkjet Hagaki, Plain Paper, Thick, Plain Paper, Light/Recycled |
| Media Weight Recommended (imperial) | 16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card) |
| Media Weight Recommended (metric) | 60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card) |
| Media Weights Supported, By Paper Path (Imperial) | Plain paper: 16 to 28 lb, Bond |
| Media Weights Supported, By Paper Path (metric) | Plain paper: 60 to 105 g/m² |
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP OfficeJet Pro 6968 All-in-One Printer
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
08-21-2025 10:08 AM
Welcome to the HP Community --
OK -
How can we help?
Margins are typically tied to the content type (document / photo), the application or software used, the size and shape of the original content, and the paper size and type.
For example,
===========================================
Print Documents
In general, Documents are scaled one of a few ways.
For example, Fit, Shrink oversize, Actual Size, Custom Scale
(Shrink to) Fit might be a better choice when the size and / or shape of the original document do not fit within the confines of the printable area.
Actual Size might produce a better result when (for example) Fit or Custom Scale tend to skew the content oddly and miss the borders of the paper. Labels, for example, might benefit from being printed at "Actual Size".
General Example - Reader - PDF - Print Menu / options
PDF_Reader_Main_Menu_Border_7
General Example - HP Smart - Simple PDF Print
HP_Smart_Win_PDF_Print_14
===========================================
Print Photos
Photo Paper and Borderless are compatible --
The way the content is printed on the paper and forced into a shape to match that paper size depends on the size and shape of the original file -- and importantly -- the application / software used to print the content.
General Example - HP Smart - Windows - Simple Photo Print
HP_Smart_Win_Print_Photo_4x6_All_6
General Example - Windows - Microsoft "Print Pictures"
Print one or more images at selected size on one or more sheets of paper
Shape of photo is forced to match shape of print size / paper size
Print_Pictures_Multiple-Photos-on-One-Sheet-of-Paper_4
===================================
Message Content References
| Print Margin Bottom (A4) | 2.9 mm |
| Print Margin Left (A4) | 2.9 mm |
| Print Margin Right (A4) | 2.9 mm |
| Print Margin Top (A4) | 2.9 mm |
| Borderless Printing | Yes (up to 8.5 x 11 in, 216 x 279 mm) |
| Media Size (facet) | Letter; A4; Legal; B5 |
| Media Sizes Custom (imperial) | Tray 1: 3.5 x 8.5 to 5 x 14 in |
| Media Sizes Custom (metric) | Tray 1: 88.9 x 127 to 215 x 355 mm |
| Media Types | Plain Paper, HP Photo Papers,HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Inkjet Hagaki, Plain Paper, Thick, Plain Paper, Light/Recycled |
| Media Weight Recommended (imperial) | 16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card) |
| Media Weight Recommended (metric) | 60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card) |
| Media Weights Supported, By Paper Path (Imperial) | Plain paper: 16 to 28 lb, Bond |
| Media Weights Supported, By Paper Path (metric) | Plain paper: 60 to 105 g/m² |
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP OfficeJet Pro 6968 All-in-One Printer
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"