My printer won't print

[Rootnann]

I have an HP ENVY 5055 printer. It has ink but won't print 

[Nal_NR]

Hi @Rootnann,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are facing issues with Printing.

Check the Estimated Ink levels in the printer

On the printer control panel, touch the Ink icon to display the current estimated ink levels.

Replace any low or empty ink cartridges.

Try making a Black and color Photocopy on the printer to check the print quality. Place a document on the scanner glass and make a copy of the same by which we can conclude if this is a Hardware or a Driver issue.

If the ink levels are more than half and the print quality is faint, try cleaning the ink cartridges.

Load the printer with plain white paper.

On the printer control panel, swipe left on the display, and then touch Setup .

Touch Tools, and then touch Clean Cartridges.

Note: If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.

Let me know

Keep me posted for further assistance.
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