cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
nikita5808
New member
1 0 0 0
Message 1 of 2
5,787
Flag Post

NO align tab for HP deskjet 3755 on mac

HP Recommended
deskjet 3755
macOS 10.12 Sierra

I am attempting to align my ink cartridges on my HP deskjet 3755 but there is no option to align printer under options and supplies in system preferences for the printer but my epson printer has that option on the same OS.  My pictures print with faint lines across them. You can tell where the ink cartridge is going back and forth while printing.   Any help would be appreciated.

Thank you!

1 REPLY 1
Raj1788
HP Support Agent
HP Support Agent
11,683 7,958 582 586
Message 2 of 2
Flag Post
HP Recommended

@nikita5808

 

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

 

I understand that you are trying to align the printer cartridges.

 

Use HP Utility to align the ink cartridges from your Mac.

  1. Load plain white paper into the input tray.

  2. Click the Apple menu, and then click System Preferences.

  3. Depending on your version of OS X, click Print & Scan or Printers & Scanners.

  4. In the Print & Scan or Printers & Scanners window, select your printer, and then click Options & Supplies.

  5. Click Utility, and then click Open Printer Utility.

    HP Utility opens.

  6. Click Align .

  7. On the Align Print Cartridges window, click Align.

    The printer prints an alignment page with rows of numbered boxes. Each box on the page consists of two sets of lines.

    Figure: Alignment page

    Alignment page
  8. On the alignment page, find the box in row A in which the two sets of lines overlap the most, for example, A10.

    Figure : Finding the box with overlapping lines

    Finding the box with overlapping lines
  9. In the printer software, select that box from the A drop-down list.

  10. Repeat these steps for each row of boxes on the alignment page.

  11. Click Done.

Hope this should help you out.

Keep me posted, How it goes!

 

Have a great day!

 

Cheers:)

Raj1788
I am an HP Employee 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation