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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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Need 63 and 63xl cartridges in Costa rica

HP Recommended
Hp inkjet 5255

Bought in US.  Live in Costa Rica.  Can’t find 63

or 63xl. Is there a similar cartridge sold here I can use? What is the number? 

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Level 17
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HP Recommended

Hi,

You should use HP 123 cartridges with your printer in Costa Rica:

https://support.hp.com/us-en/document/c01766411

 

Be sure to get a full set of genuine HP 123 Black and Tri-Color cartridges, then contact HP Support to reset the printer to accept cartridges for your current location:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Printer-purchased-in-a-different-country-ne...

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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HP Recommended

Thank you but 123 is not available either. Could there be a cartridge that is specific to Costa Rica for a 5255 printer? 

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HP Support Agent
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HP Recommended

@IwishIknew, Welcome to HP Support Community!

 

Find below the table of supported ink cartridges for the printer as per region-

 

If you have issues finding the ink, please reach out to the HP Support in your region for further assistance.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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