Need Regionalization Reset on HP Deskjet 2775

[Elizabtm]

Need Regionalization Reset on HP Deskjet 2775 

It was bought in Mexico but now I live in the United States  in the store(office depot) they told me that I couldnt use them but I found several a HP support I could fix it

[Sneha_01]

Hi @Elizabtm,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you move to a different country we need to perform a regional reset in order to make the printer work in the new region. I will surely help you with the Regional reset.

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

4. Make sure HP Smart App is installed too.

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support