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Need to reset a EWS password for Officejet pro 8730

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Officejet Pro 8730
macOS 10.15 Catalina

As i can't remember the admin password to log in to EWS i would like to know how to reset the printer to the default (blank) password. Can anybody provide a solution please?

Cheers, Claus

HP Support Agent
HP Support Agent
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Welcome to the support community.


Restore the printer to the original network settings

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2. Touch Network Setup.

3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored.

4. Touch Yes.

5. Print the network configuration page and verify that the network settings have been reset.


Connect the printer again to the WiFi network.

Login to the EWS page with the default credentials and change the password.

Username: admin

Password: "leave it blank"


I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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