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Need to scan to computer, but can't get past depeleted ink error message

HP Recommended
HP 8600 Plus
Microsoft Windows 10 (64-bit)

HP Office Jet Pro 8600 Plus;  Need to scan doc to computer, but unable to get past depleted ink error message.

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HP Support Agent
HP Support Agent
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@sixir0n, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • What is the exact error message on the printer?
  • Are the ink cartridges depleted on the printer?

Keep me posted for further assistance.

 

TEJ1602
I am an HP Employee

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