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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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Solved!

New Envy 6052 only Printing in Black and White

HP Recommended
Envy 6052
macOS 10.15 Catalina

I have a brand new Envy 6052 printer that only prints and scans only in black and white. All cartridges are brand new and diagnostics indicate no issues. Print Quality Diagnostic page prints in color but printing documents, emails, etc. that should be in color are only printing black and white. 

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Hi @Btbric,

 

I'd like to help!

 

Find and change printing settings, such as selecting paper type and size, printing in color or black and white, and improving quality.

NOTE: 

Available print settings and menu locations vary by printer model, driver type, and the app you are printing from. HP recommends using Apple AirPrint to set up and use your printer. Go to Printing with Apple AirPrint (macOS and OS X) for more information.

  1. Open a document, photo, or webpage, click File, and then click Print to open the print dialog.

  2. If a Show Details button displays at the bottom of the dialog, click it to reveal all available menu options. The button changes to Hide Details when clicked.

    Print dialog in macOS

  3. Select your printer in the Printer menu.

  4. Select an option in the Presets menu that applies to your print job or paper type.

  5. Click the unnamed print options menu at the separator bar to display more settings options.

    Unnamed print options pop-up menu

  6. Change any print job settings.

    • Print in color or black and white: Select or de-select Black & White on the main dialog. The Presets menu also includes color and black and white options.

  7. To save your settings for future print jobs, click the Presets menu, and then select Save Current Settings as Preset.

Refer to -Print Settings Guide (Mac)

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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