• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-24-2020 10:34 PM

HP Recommended
Product: Envy 6050 All in one

Hello I just purchased a new HP Envy 6050 printer and so far so good however the blue light on the paper tray stays on. I’m guessing this is for an ambient look but it’s driving me crazy. Is there anyway to turn this light off without disconnecting the printer? 

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-27-2020 12:38 PM

HP Recommended

@rageaster

 

Welcome to the HP support community.

 

If the blue light is on, the printer is idle and connected to a wireless network or is connected to a device through a Wi-Fi Direct connection. You do not need to take any action.

Light bar glowing blue-white

 

There is no option to turn it off.

You can refer this HP document for further assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
6 REPLIES 6

‎07-27-2020 12:38 PM

HP Recommended

@rageaster

 

Welcome to the HP support community.

 

If the blue light is on, the printer is idle and connected to a wireless network or is connected to a device through a Wi-Fi Direct connection. You do not need to take any action.

Light bar glowing blue-white

 

There is no option to turn it off.

You can refer this HP document for further assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

2 people found this reply helpful
Was this reply helpful? Yes No

‎07-28-2020 05:06 PM - edited ‎07-28-2020 05:06 PM

HP Recommended

I figured as much it’s just really annoying. Thanks for the reply though. 

Was this reply helpful? Yes No

‎07-28-2020 05:20 PM

HP Recommended

@rageaster

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎08-03-2020 08:35 AM

HP Recommended

Just press the power button on the back. 

Was this reply helpful? Yes No

‎08-04-2020 11:15 AM

HP Recommended

Awesome thanks didn’t even know that was there!

Was this reply helpful? Yes No

‎08-04-2020 04:56 PM

HP Recommended

@rageaster

 

You are welcome.

 

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.