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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP LaserJet Pro 200 color MFP M276nw
macOS 12.0 Monterey

Got a new HP magenta toner for my printer from Staples.  Installed it and got a message, remove shipping lock.  That was done.  Used alcohol to clean the contacts.  Same message.  Took toner back and got a new different one.  Same problem.  Ordered one directly from HP.  Same message.  What can be done to solve the problem?

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