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The printer doesn't like new cartridges
Welcome to the HP Support Community.
Do you get any error message? If you insert your old ink, does the Printer accept it?
Try the steps from here: https://support.hp.com/in-en/product/hp-envy-4520-all-in-one-printer-series/5447920/document/c053654...
Let me know if this helps.
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