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‎11-26-2024 02:16 PM

HP Recommended
Product: HP OfficeJet Pro 8035 All-in-One Printer

New ink and nothing will print, last inks would only print with the magenta but had ink

Category:
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1 REPLY 1

‎11-28-2024 03:09 AM

HP Recommended

Hi @24JBB,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I'm sorry you're experiencing trouble with your HP OfficeJet Pro 8035, especially after changing the ink. It’s frustrating when new ink doesn’t seem to solve the issue, especially when there are color inconsistencies.

 

If your printer is printing blank pages, perform the steps from this link

 

If you are facing other print quality issues, Click here. 

 

Update the firmware. Click here

 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee
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