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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Flag Post

No Black Ink

HP Recommended
HP Officejet 6500 Wireless All-in-One Printer - E709n
Microsoft Windows 10 (64-bit)

My Office jet 6500 will not print out in black ink. the other colors work fine.

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Jlmoran99

 

Welcome to HP Support Community

 

Do you have an adequate amount of black ink left?

 

Print a Quality Diagnostic Page and let me know if black is printing

  1. On the product control panel, press the Setup button () until Print Report displays, and then press OK.

  2. Press the Right Arrow button () to select Print Quality Report, and then press OK. The report prints.

    Figure : Example print quality report

Keep me posted

 

Thank you 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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