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HP envy 5540

Cannot print in colour from my computer. I’ve tried everything I can find on these pages but nothing has worked. It was working before and suddenly now nothing. I’m not tech minded but have followed all the steps I can find and nothing has worked. Stressed is an understatement as I need to be able to continue printing waterslides for my tumblers I make. Please can someone help me. It’s an hour envy 5540 if that helps 

1 REPLY 1
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@NikitaG

 

Welcome to the HP Support Community.

 

Which operating system is your Computer on? Are you able to copy in color?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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