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‎09-07-2020 07:35 PM

HP Recommended
Operating System: Microsoft Windows 7 (32-bit)

HELLO I just bought a Envy Pro 6455 at Walmart online but it didn't come with any setup cartridges and we are doing online schooling due to COVID and i need some help ASAP.

Thanks

Jessica

1 REPLY 1

‎09-10-2020 05:10 PM

HP Recommended

@jbordayo, Welcome to HP Support Community!

 

If your new printer did not come with SETUP cartridges, return it to the retailer. SETUP cartridges cannot be purchased from retailers and are available only in the box with a new printer or with some replacement printhead kits.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
I am an HP Employee

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