No startup cartridges Envy photo 7858

[MJMiller5307]

Hello,

 I recently bought the HP Envy Photo 7858 from Costco and it did not come with the startup cartridges. Can someone help me bypass the startup cartridges?

Thanks!

[Echo_Lake]

@MJMiller5307

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, 
I understand you do not have the setup ink cartridges. We will have to perform an OOB reset on the printer to resolve this issue. But, you have to have regular HP ink cartridges. If you do not have them, you can get a replacement printer from where you bought it or from HP.

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 
 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
 

Have a great day!