Not Printing as per Page Size

[PD54]

My PrinterHP Deskjet Ink Advantage 3545 has suddenly started no printing as per the paper size of the document. I am trying to print an envelop pf size 25.4 cm by 11.5 cm. But when I insert the envelope in the guide path of the paper tray (it is the centre), the printer prints the document to the extreme left. This has happened after firmware upgrade probably.

[sandytechy20]

@PD54

Welcome to the HP support community.

I understand that you are unable to print the correct paper size, I am glad to assist you.

This seems to be a driver issue.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install the printer using the HP Smart app

Click here to download.

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.