Not printing correctly

[TheRev56]

Yes I print my doc from Microsoft 360 of my book I'm writing. When it prints it is off alignment according to my doc. The pages are off. Do not what to do to fix this error

[Kuroi_Kenshi]

Hi @TheRev56,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Printer Alignment:

• Start by aligning the printer cartridges through the printer's control panel or using the HP Smart app, if installed.
• Access the printer settings via the app or control panel and locate the alignment option. Follow the on-screen instructions to complete the alignment process.

Paper Quality and Size:

• Ensure that you are using the correct paper size and type as specified in your document settings. Mismatched paper settings might cause printing issues.

Margins and Layout:

• Double-check the margins and layout settings in your Microsoft 360 document to ensure they match with the printer settings.

Printer Settings:

• In the print menu of Microsoft 360, verify the printer settings to ensure the page orientation and scaling are set correctly.
• Make sure the print settings such as "Scale" and "Fit to Page" are adjusted properly.

Update Printer Drivers:

• Ensure your printer drivers are up-to-date. You can download the latest drivers from the HP Support website or use Windows Update.

Printer Calibration:

• Sometimes, recalibrating the printer can help. Follow the manufacturer’s instructions for calibration.

Test Print:

• After making adjustments, try a test print to check if the alignment issue is resolved.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,