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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Not printing in colour

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05-07-2024 08:32 AM
Product: HP ENVY 5544 All-in-One Printer
I cannot print in colour with windows 10, having seen responses in the past I have tried changing preferences but windows will not allow access. The printer works ok when I print from my phone using the smart app. I tried doing the same on the pc ie. Using the smart app but with no success. Any help would be appreciated.
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