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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Welcome to the HP English Community --
The printer is not aware of what it is printing.
Try setting the window in which you are viewing the email to no larger than 100% of the normal size of the window.
That is Adjust the Scale
Depending on your device (computer, tablet, phone), you might be able to shrink the view window using Cntrl - (dash) to reduce or Cntrl + (plus) to increase the window size.
What else?
Check the Print Settings (for example in your browser if viewing email in your web browser)
General Example - Firefox - Viewing Web page and Print
Main print menu >> Scale settings
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
2
0
0
HP Recommended
HP Recommended
Welcome to the HP English Community --
The printer is not aware of what it is printing.
Try setting the window in which you are viewing the email to no larger than 100% of the normal size of the window.
That is Adjust the Scale
Depending on your device (computer, tablet, phone), you might be able to shrink the view window using Cntrl - (dash) to reduce or Cntrl + (plus) to increase the window size.
What else?
Check the Print Settings (for example in your browser if viewing email in your web browser)
General Example - Firefox - Viewing Web page and Print
Main print menu >> Scale settings
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
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