OOBE reset for deskjet 2752e

[GroovyGoron]

I have a used HP DeskJet 2752e and genuine setup cartridges. The printer has the “Do not use setup cartridges” error and refuses to print. I’ve done all the resets: Wi-Fi + Cancel button, HP Smart setup, Print and Scan Doctor, power cycles, cartridge reinserts. Nothing works.I understand this is an OOBE lock and that the printer needs to be reinitialized to accept setup cartridges again. Since this model has no screen, I need the Trade at OOBE reset instructions or whatever internal steps will allow me to use the ink I already have.Please send the reset steps or DM me directly. I’m not enrolling in HP+, I just want to use my printer.

[Garp_senchau]

@GroovyGoron, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If the unit was initialized earlier and you're encountering this error after setup, please follow the steps outlined in the guide to resolve the issue.

Refer: HP Printers - A 'Use SETUP Cartridges' Error Displays | HP® Support.

If this is your first time setting up the unit, you can ignore the previous steps.

To bypass the cartridge setup, we’ll need to perform an OOBE reset. However, since these steps are specific to your printer model, I'll send you detailed instructions via private message to ensure we don't risk causing any issues with the printer.

Also, could you please share the serial number of your unit in a private message so I can assist you more effectively?

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[GroovyGoron]

I did not receive an email with the instructions. Can you please resend? 

[Garp_senchau]

Hey @GroovyGoron,

Thank you for your response

Could you please check again? I’ve shared the steps again with you via private message, and I hope they help.

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,