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‎02-28-2023 08:13 AM

HP Recommended
Product: HP ENVY 4500 e-All-in-One Printer
Hello,
Like others, I have experienced this error a number of times. I usually restart it by unplugging the power cord and pressing the up and down keys at the same time, when it plugs back in, it has gone into "MFG MODE" and come back to life.
But not this time. And like others, this has happened after a power outage from the mains.
How do I get it going again? Is it possible to do a factory reset?
Any help is appreciated.
Category:
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1 REPLY 1

‎03-01-2023 07:11 AM

HP Recommended

Hi @PrebenMN,

 

Welcome to the HP Support Community. 

Thank you for posting your query, I will be glad to help you.

 

I see that you want to reset your HP ENVY 4500 E-All-In-One Printer to factory settings.

 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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