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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: OXB30903F1

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1 REPLY 1
01-27-2025 02:48 PM
Hi @stees
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The error code OXB30903F1 typically appears on HP printers and is related to a printer communication issue or a hardware malfunction. While this specific error code is not very commonly documented, it often indicates problems like:
Potential Causes:
- Corrupt Printer Driver: The communication between the printer and the computer might be disrupted due to a corrupt or outdated driver.
- Connection Issue: There might be an issue with how the printer is connected, whether it's through USB, Wi-Fi, or another network method.
- Printer Firmware: Sometimes, this error arises from a firmware issue, which might require a firmware update.
- Ink System Issues: Some users have reported this error in relation to ink system problems like cartridge recognition or a clogged printhead.
- Printer Hardware Malfunction: If the printer is physically damaged, there could be an internal hardware malfunction, like a problem with the printer's internal circuitry.
Steps to Troubleshoot:
Restart Printer and Computer:
- Turn off both the printer and computer.
- Unplug the printer from the power source for 1-2 minutes, then plug it back in and turn it on.
- Restart your computer and try printing again to see if the error clears.
Update Printer Drivers:
- Go to the HP Support website and search for your printer model.
- Download and install the latest drivers and software for your printer.
- Sometimes outdated drivers can cause communication errors.
Check Printer Connections:
- If you're connected via USB, ensure the cable is securely plugged in or try a different cable/port.
- For Wi-Fi connections, ensure that the printer is connected to the correct network and the signal is strong.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
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